Legal

Privacy Policy

Last updated: August 28, 2026

Our Commitment to Privacy

At MathCat, we are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform designed to make mathematics fun and engaging for students.

Information We Collect

What data we gather and how

Account Information

Name, email address, grade level, and profile picture when you create an account.

Educational Data

Learning progress, lesson completions, quiz scores, and achievements to personalize your experience.

Usage Information

How you interact with our platform, including time spent on activities and feature usage.

How We Use Your Information

Our purposes for data processing

Educational Services

Provide personalized learning experiences and track academic progress.

Platform Improvement

Analyze usage patterns to enhance our educational content and user experience.

Communication

Send important updates about your account and new educational features.

Data Protection & Security

How we keep your data safe

Encryption

All data is encrypted in transit and at rest using industry-standard protocols.

Access Controls

Strict access controls ensure only authorized personnel can access user data.

Regular Audits

We conduct regular security audits and updates to maintain data protection.

Your Rights & Choices

Control over your data

Access & Portability

Request access to your data and receive it in a portable format.

Correction & Deletion

Update incorrect information or request deletion of your account and data.

Opt-Out

Unsubscribe from non-essential communications at any time.

Third-Party AI Processing

Who processes your data to generate tutoring responses

MathCat is an AI tutor, so the questions you ask are processed by large language models in order to produce an answer. We use third-party AI providers, including OpenAI, Anthropic, and Google, as data processors for this purpose.

What is shared

The content of your prompt, any image or PDF you attach, and recent messages from the same conversation are sent to the AI provider serving your request. Notebook sources are sent when you generate a study guide, quiz, or audio overview from them.

Voice tutoring sends audio to OpenAI

When you start a realtime voice session, your microphone audio streams directly to OpenAI so the tutor can hear and reply to you. In the MathCat mobile apps this requires your explicit consent before the first session, and you can withdraw that consent at any time in Settings. Voice tutoring is off until you agree.

What is never shared

We do not send your name, email address, or MathCat account identifier to AI providers, and we do not sell your data or share it for advertising. We do not permit these providers to use your content to train their models.

Data Retention

How long we keep your information

  • Account information is kept for as long as your account is active.
  • Chats, notebooks, and attachments are kept until you delete them or delete your account.
  • Realtime voice audio in the mobile apps streams directly to OpenAI and is not recorded or stored by MathCat.
  • Live tutor sessions on the web can save a session recording to your account so you can replay it. These recordings are kept until you delete the session or your account.
  • When you delete your account, we delete your personal data within 30 days, except where we must retain records to meet legal, tax, or accounting obligations.

Children's Privacy

Protecting younger users

MathCat is designed for educational use and may be used by students of various ages. We take the privacy of younger users seriously and are committed to complying with applicable laws, including the Children's Online Privacy Protection Act (COPPA):

  • We only collect information necessary for educational purposes
  • For users under 13, we require verifiable parental consent before collecting personal information
  • Parents or guardians can review, delete, or refuse further collection of their child's information by contacting us
  • We do not share children's personal information with third parties for marketing purposes
  • We do not condition a child's participation on the collection of more personal information than is reasonably necessary

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Address

447 Sutter St Ste 405 #549
San Francisco, CA 94108